During the scoring process; how do you account for companies that may not be active in a certain area or country?

When an indicator is not applicable to a company, neutral scoring is used. For example, when a company has no non-exclusive voluntary licensing, it gets a lower score for commitments and performance for the indicators related to non-exclusive voluntary licensing. However, for the indicator related to transparency of voluntary licensing activities, a neutral score is used. This is because the company has no data to disclose.